FREE UK delivery on all Orders + Pre Orders over £50 - Mix and Match any case of 6

 

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Delivery & Returns

Pre-Orders & Delivery

Estimated delivery times for pre-orders are:

  • The All-Rounder: 1st September 2018
  • The Botham Series: 1st November 2018
  • Sir Ian Botham Parcels: 1st November 2018

Where an order contains more than one expected delivery date, all wines will be shipped together on the later date.

 

FREE Delivery on all pre-orders

Free delivery is offered on all orders + pre-orders over the value £50, being delivered in the UK and Ireland only.

 

Standard Delivery

All orders are dispatched within 1 working day from the date of order (from the date that the wines have been released for pre-orders), and are sent via 48 hour tracked delivery. Dispatch dates will be based on the date that the particular wines become available – please see the Pre-Orders and delivery section above to confirm availability dates.

Cancellations, Replacements and Refunds

If you buy any of our wine and it is faulty, please see our Quality Guarantee section in our Terms & Conditions.

If you change your mind about some or all of your order, you may also cancel your order up to and including 14 calendar days after the day on which you receive your order. Please return all unwanted goods to the below address:

Botham Wines, Lanchester Wine Cellars Ltd, Gift Department, Greencroft Estate, Tower Road, Stanley, Co. Durham, DH9 7XP

Once received, we will reimburse the appropriate sum paid excluding delivery costs, within 14 calendar days after receipt of the goods. However, if you handle the goods whilst they are in your possession in a way which would not be permitted in a shop (for example, by opening a bottle of wine or removing a seal), we will not be able to reimburse the value of the goods.

Please let us know if you wish to cancel an order by contacting our Customer Services team using one of the methods in the “Contact Us” section of our Site. If you are emailing us please include details of your order to help us identify it.

All refunds given will be made by the same payment method you originally used to make payment.

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